People Managers’ Guide

PEOPLE MANAGERS’ GUIDE


People Managers' Guide

The People Managers’ Guide is a useful resource for you in your role as a manager. It will equip People Managers with the skills needed to be effective in the modern workplace as it continues to change and evolve.

Each section contains Useful Resources. Below you will find the CSEAS links.



Introduction to the People Managers Guide – Civil Service Employee Assistance Service


General

CSEAS Revised Management Referral Form – July 2020
CSEAS Management and HR Referrals Policy Revision – Jul 2020
CSEAS Confidentiality Statement
CSEAS Information Leaflet
CSEAS GDPR Statement
Meet our Team


Having a Difficult Workplace Conversation

Effective Communication
Conflict Resolution Skills for Managers
CSEAS as a Resource for Managers


Communications Skills for Key Conversations

Effective Communication
CSEAS as a Resource for Managers
Health and Well-being Check In Tips


Managing a Remote Team

Coronavirus COVID-19 Support page
Health and Well-being Check In Tips
Information Guide on Mental Health & Well-being in the Workplace


Self-Care for you as a Manager

Understanding Stress
Stress Awareness
Introduction to Mindfulness
Personal Action Plan
Building Personal Resilience
Coronavirus COVID-19 Support page
CSEAS/OneLearning Introduction to Mindfulness eLearning course


Corporate Athlete

Understanding Stress
Stress Awareness
Introduction to Mindfulness
Personal Action Plan
Building Personal Resilience
Coronavirus COVID-19 Support page
CSEAS/OneLearning Introduction to Mindfulness eLearning course


Workplace Interpersonal Difficulties

Conflict Resolution Skills for Managers
CSEAS as a Resource for Manager
Effective Communication


Dignity at Work

Conflict Resolution Skills for Managers
Effective Communication


Workplace Critical Incident

Response to a Critical Incident in the Workplace
Critical Incident in the Workplace : Self-Care Information
Responding to Difficult Phone Calls and Self-Care Information
Suicidal Distress – Resources for HR Divisions/Line Managers
Suicidal Distress – Resources for HR Divisions/Line Managers
Suicide – Information for those affected by suicide
Health and Well-being Check In Tips


Customer Engagement

Response to a Critical Incident in the Workplace
Critical Incident in the Workplace : Self-Care Information
Responding to Difficult Phone Calls & Self-Care
Suicidal Distress – Resource List for HR Division/Line Managers
Suicide – Information for those in suicidal distress
Suicide – Information for those affected by suicide
Health and Well-being Check In Tips


Dealing with Stress

Stress Awareness
Personal Action Plan
Building Personal Resilience
Understanding Stress
Webcast on Stress Awareness and Management
Reducing Stress in your Life
Coronavirus COVID-19 Support Page
Health and Well-being Check In Tips


Parenting

Working Parent Information Series
Coronavirus COVID-19 Support page
Health and Well-being Check In Tips


Relationship Breakdown

Working Parent Information Series
Stress Awareness
Financial Matters support page
Health and Well-being Check In Tips


Bereavement and Loss

Bereavement – Coping with Grief and Loss
Helping the Bereaved at Work
Personal Affairs Checklist
Death in Service
Responding to a Staff Member in Suicidal Distress
Suicidal Distress – Resources for HR Divisions/Line Managers
COVID-19 Bereavement Support page


When a Work Colleague Dies

Bereavement – Coping with Grief and Loss
Helping the Bereaved at Work
Responding to a Staff Member in Suicidal Distress
Suicidal Distress – Resources for HR Divisions/Line Managers
Death in Service
COVID-19 Bereavement Support page


Supporting a Staff Member who is in Suicidal Distress

Information for those affected by Suicide
Information for those in Suicidal Distress
Responding to a Staff Member in Suicidal Distress
Suicidal Distress – Resource List for HR Divisions/Line Managers
Health & Well-being Check In Tips


Alcohol/Drug Misuse

Substance Misuse & Addiction
Effective Communication
Anger Management
Health & Well-being Check In Tips


Gambling Problems, Gaming Addiction and Internet Misuse

Substance Misuse and Addiction
Effective Communication
Information Guide on Mental Health & Well-being in the Workplace
Anger Management
Health & Well-being Check In Tips


Health Issues

Good Mental Health in the Workplace
CSEAS as a Resource for Manager
Information Guide on Mental Health & Well-being in the Workplace
Health & Well-being Check In Tips


Mental Health

Health and Well-being Check In Tips
Good Mental Health in the Workplace
Information Guide on Mental Health & Well-being in the Workplace
Understanding Stress
Stress Awareness


Financial Issues

Managing your Money: Budgeting Information and Assistance
Financial Matters support page


Personal Hygiene Issues

Personal Hygiene
Effective Communication


Life Stages

Planning for Retirement, How the CSEAS Can Help
Personal Affairs Checklist
Parenting support page
Carers support page