People Managers’ Guide

Welcome to the People Managers’ Guide Link’s Page
People Managers' Guide

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We hope you find this guide useful in your role as a Manager.

When reading this guide you will see boxes at the end of each section containing useful links on the topic at hand. Some of the links refer to CSEAS publications while others relate to publications external to the CSEAS.

Below you will find the CSEAS links.

For ease of reference these links have been grouped by section below.


General

CSEAS Confidentiality Statement
CSEAS Management Referral Template and Guidance Note
CSEAS Information Leaflet
CSEAS GDPR Statement
Meet our Team


Having a Difficult Workplace Conversation

Effective Communication
Conflict Resolution Skills for Managers
CSEAS as a Resource for Manager


Self-Care for you as a Manager

Understanding Stress
Stress Awareness
Introduction to Mindfulness
Personal Action Plan
Building Personal Resilience


Workplace Interpersonal Difficulties

Conflict Resolution Skills for Managers
CSEAS as a Resource for Manager


Dignity at Work

Conflict Resolution Skills for Managers
Effective Communication


Workplace Critical Incidents

Response to a Critical Incident in the Workplace
Critical Incident in the Workplace : Self-Care Information


Customer Engagement

Response to a Critical Incident in the Workplace
Critical Incident in the Workplace : Self-Care Information
Responding to Difficult Phone Calls & Self-Care


Dealing with Stress

Stress Awareness
Personal Action Plan
Building Personal Resilience
Understanding Stress
Webcast on Stress Awareness and Management


Bereavement and Loss

Bereavement – Coping with Grief and Loss
Helping the Bereaved at Work
Personal Affairs Checklist


When a Work Colleague Dies

Bereavement – Coping with Grief and Loss
Helping the Bereaved at Work


Supporting a Staff Member who is in Suicidal Distress

Information for those affected by Suicide
Information for those in Suicidal Distress


Alcohol/Drug Misuse

Substance Misuse & Addiction
Effective Communication


Gambling Problems, Gaming Addiction and Internet Misuse

Effective Communication


Health Issues

Good Mental Health in the Workplace
Information Guide on Mental Health & Well-being in the Workplace
CSEAS as a Resource for Manager


Mental Health

Good Mental Health in the Workplace
Information Guide on Mental Health & Well-being in the Workplace
Understanding Stress


Personal Hygiene Issues

Personal Hygiene
Effective Communication


Life Stages

Planning for Retirement, How the CSEAS Can Help
Personal Affairs Checklist